Privacy Policy

Privacy Policy

Privacy and Confidentiality

We welcome you to the DUKAN.COM.PK website (the "Site") run by D4Sys Internet Services. In order to get the best of our service, please read the privacy policy so you are aware of how we respect your privacy and utilize your personal information while protecting the same.

Our Privacy Policy describes the collection, use and (where required) share your personal information with third party vendors. There are some steps, which explain how we secure your personal information. The Privacy Policy also explains options that are at your perusal for the collection, use and disclosure of any personal information collected from you. If you engage in this Site directly or through another site, you accept the practices mentioned in this Policy.

We assure you of complete data protection, as it is a matter of great importance to us. Only your name will be used; and other information, which relates to you in the manner set out in this Privacy Policy. Only necessary information will be collected which would be relevant to the transactions made through this Site.

Information collected will be only in the parameters of those required to by law (identification, verification) or for other relevant purposes in context with the dealings on this Site.


Please feel free to visit and browse the Site without need for personal details. You will be anonymous during your visit to the Site and will only be identified once you have an account on the Site and log on with your user name and password.

1. Data collection

Personal information will include but not be limited to the following:

Your title, name, gender, date of birth, email address, delivery address, contact number, mobile number, payment details, payment card details or bank account details.

The information provided will enable us to process your orders and to provide you with the services and information offered through our Site at your request. Further, your given information will help us to verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; use feedback from your profile in terms of service to improve the layout and/or content of the pages; identify unique visitors on Site; identify users' demographics; craft custom information you may find useful or that you request, including product and service information/ To obtain your consent prior to sending information, we may contact you by email. You can remove subscription if you prefer not to receive any marketing communications from us.


Your name and address will be passed to a third party to deliver products to you (for example to our courier or supplier). Please submit accurate information update it or proactively inform us of any changes.

You may log into your account on the Site to view the details of your orders that have been completed, there is no liability on us for misuse of your passwords unless this misuse is our fault.

Other uses of your Personal Information

Your personal information may be used for opinion and market research. Details will only be used for statistical purposes with discretion of name and contact details. Disclosing your email address is subject to your willingness to take part in competitions.

We may also send you other information about us, the Site, our products, sales promotions, our newsletters. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a public holiday anywhere in Pakistan) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.


For any competition data will be used to notify winners and advertise our offers.

Third Parties and Links

Third parties assist us in delivering products to the customers, to collect payments, to analyze data and provide us with customer service assistance and online marketing.

The Site may contain advertising of third parties and links to other sites or frames of other sites. We are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

2. Cookies

Cookies are enabled on the Site and are required for the correct functioning of the use of the 'basket' functionality plus ordering is only possible with the activation of cookies. We only use cookies for your convenience while using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. If you want to find out more information about cookies, go to or to find out about removing them from your browser, go to


This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

3. Security

To ensure the prevention of unauthorized or unlawful access to of your data, we have effective security firewalls put up on a secure server. You are responsible for protecting against unauthorized access to your password and to your computer.

4. Your rights

You may request access to the personal data, which we hold, or process about you. You may ask us to correct any inaccuracies in your data free of charge. You also have the right to ask us to stop using your personal data for marketing purposes (newsletter/new offers).